Information overload is not a new problem. However, many organizations are taking a new approach to managing this challenge. Enterprise content management (ECM) tools offer organizations the advantage of integrating websites, repositories, collaboration sites, blogs, wikis, and other information formats. Maximizing the effectiveness of ECM tools, however, requires the use of metadata and taxonomies to focus in on the needed information. In this session, ECM managers share strategies to increase the effectiveness of ECM tools as knowledge management platforms.