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Sunday, June 8 • 3:30pm - 5:00pm
Information Alchemy: Adding Value Where It Counts

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Part Two of Two-Part Series on "The Irreplaceable Info Pro". To fully leverage our value, info pros must look beyond information retrieval and organization to providing strategic analysis and insights Gulp! Mary Ellen Bates offers strategies and approaches to recognizing where the greatest needs for higher-end analysis are and creating high-value services and products that amaze your clients.

Program Take-Aways

  1. Participants will learn to see their role as an info pro in a challenging new light.

  2. Participants will learn how to strategically manage their resources to provide the highest value possible and best ROI.

  3. Participants will learn how to create information services that create fierce client loyalty. 

avatar for Melissa Gustafson

Melissa Gustafson

Librarian I, Battelle Memorial Institute


Mary Ellen Bates

Owner, Bates Information Services, Inc.

Sunday June 8, 2014 3:30pm - 5:00pm PDT
Convention Centre West, Room 212 & 213

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